Privacy policy

Welcome to Kind to Me Pty Ltd ("we/us"), where we value your privacy and respect your right to manage the use of your personal information. We understand that sharing personal information requires trust, and we take this responsibility seriously. Our commitment is to collect and use your personal information only as outlined below. Our privacy policy adheres to the highest industry standards and is fully compliant with the Privacy Act 1988.

We encourage you to review our Terms and Conditions section as well, accessible through the link at the bottom of our website.

Information Collection

We recognize "Personal Information" as data that can uniquely identify you. The specific data we collect depends on your interactions with our website.

Cookies

Our website employs cookies to capture insights into your site usage. Most web browsers accept cookies by default. When you visit kindtome.com.au, our servers, along with Google Analytics and third-party tools, gather and record data transmitted by your browser. This data encompasses your IP address, viewed pages, products of interest, referring sites, time spent on the site, product purchase details, and other statistical insights into browsing behaviours.

This data remains anonymous and serves the sole purpose of aggregating and analysing information to enhance our product offerings, improve user experience, facilitate your shopping basket contents, and tailor our marketing efforts effectively.

Should you prefer not to receive cookies, you can configure your browser to decline them. Be aware that rejecting cookies might limit your access to certain site functions.

Subscription/Newsletters

Upon creating an account, we may require your name, how you discovered us, and contact details including phone number and email address.

We may use the email or other contact details you provide to:

• Update you with the latest information about our website
• Share additional insights about products and services you may find enjoyable

You consent to us contacting you or the gift recipient, using the personal information provided on your Order, to notify you of a product recall by telephone, email, SMS, MMS or post.

Should you no longer wish to receive promotional content, you can unsubscribe by clicking the designated button at the bottom of promotional emails or by emailing us at hello@kindtome.com.au. Please allow up to 10 business days for your request to be processed.

Contests and Promotions

Occasionally, we run contests and promotions that necessitate identifying information such as your name and email address. This data enables us to notify winners. In some cases, third parties might be involved in these initiatives, and they could gain access to this information. Any such sharing will strictly adhere to our Privacy Policy, with these third-party activities explicitly outlined in the contest or promotion terms.

Payment Information

When placing online orders, you'll provide information like your name, delivery address, and contact details. We employ this data to process and identify your order. Credit card details collected during purchases on our website are not stored in any format by us.

Secure Online Payment

Our website offers various payment methods, some of which may redirect you to third-party sites. In such cases, the privacy policy of the third party will govern your data usage. Our own payment process boasts industry-standard encryption to ensure security.

Information Disclosure

We uphold your privacy and do not share your personal information with advertisers. Instead, advertisers might furnish us with ads and audience preferences, and we then display these ads to users with potential interest.

For operational purposes, we might share your personal data with service partners. Rest assured, we won't divulge your personal information to other entities without your explicit consent.

Access to Information

Curious about the personal information we hold about you? Feel free to request access by emailing us at hello@kindtome.com.au. Expect your data to be made available within 10 business days.

Updating and Deleting Information

If your personal information requires updates due to inaccuracy or outdatedness, contact us at hello@kindtome.com.au, and we'll promptly amend the records. For those with accounts, you might be able to make these updates through your account interface.

If you wish to have your personal information deleted, please email us at kindtome.com.au. We will take all reasonable steps to delete the data unless legal requirements necessitate retention.

Data Storage

We're committed to securing your information, maintaining accuracy, and updating as needed. Your data is stored in secure servers within controlled facilities. Our employees and data processors are obligated to maintain the confidentiality of your personal information.

Password and Login

Should we provide you with login credentials, remember that you are responsible for safeguarding your password and login information, ensuring its confidentiality.

External Website Links

Our website might link to external sites beyond our control. We bear no responsibility for the conduct of linked companies. Prior to sharing personal data on external sites, review their Privacy Policy and Terms and Conditions.

Policy Changes

Our policies undergo periodic reviews and revisions. We retain the right to modify our Privacy Policy, with updates announced by posting the revised version on our website.

Reach Out to Us

We're always ready to address your privacy or security concerns. Reach out through our contact form or via email at hello@kindtome.com.au.

By utilising our site, you signify your consent to our privacy policy.